Products & Lenses
Start by identifying your face shape (round, square, oval, or heart-shaped) and look for frames that complement your features.
For example, round faces pair well with angular frames, while square faces benefit from softer, rounded designs.
Our metal frames are professionally coated and polished to help reduce skin irritation. If you have a known nickel allergy, please review the product details or contact Customer Care before purchasing.
For models like the Lily, Motion, Series, and Sydney, we utilize TR90 material for maximum durability and a weightless feel.
Lenses are made from premium scratch-resistant polymer, which is lightweight, impact-resistant, and can be treated with UV protection and other lens coatings.
- Standard: Ideal for everyday use, providing optimal clarity, comfort, and protection.
- Gradient: On-trend and available in a wide range of exciting colors for a unique look.
- Mirror: Features an advanced reflective coating that further reduces light transmission and glare for even greater visual comfort, while adding a bold, stylish appearance.
Polarized lens options are available to reduce glare and enhance visual clarity.
Non-polarized lenses do not reduce glare as effectively as polarized lenses, but they are equally efficient at protecting against UV rays and offer enhanced clarity when viewing LCD screens and other digital devices.
Yes! innsol sunglasses are designed for optimal protection and comfort in bright sunlight. The vast majority of innsol sunglasses come with UV400 protection.
UV400 is the highest level of UV protection available for sunglass lenses, blocking 99–100% of harmful rays from the sun.
Sizing & Fit
Every product page features a Size Guide. For the best fit, we recommend comparing these measurements with the numbers printed on the inside temple of your current, comfortable glasses:
- Look for three small numbers on the inside of your existing frames or on the temple arm.
- These represent the lens width, bridge width, and temple length (in millimeters).
- Use these as a starting point when shopping for a new pair.
A good rule of thumb is to choose sunglasses that mimic your natural brow shape, complementing your facial proportions.Whether or not your eyebrows are visible depends on how you position the frames on your nose.
Orders & Payment
We accept credit cards, debit cards, Apple Pay, and PayPal.
On the Cart page, find the 'Enter a coupon code' field, type your code, and click 'Apply'.
Note that not all items are eligible for coupon discounts — see specific promotion terms for details.
Some promo codes cannot be combined with other discounts or promotions.
Because our system is designed to fulfill orders as quickly as possible, the window for cancellations and modifications is very limited. Please contact our Customer Care team as soon as possible after placing your order.
Cancellations are most likely within the first hour; after that, the order may have already entered the fulfillment process and cannot be changed.
If cancellation is no longer possible, you can still return the item once received.
Sales tax is charged on applicable orders based on your local and state tax rates.
Creating an account enables faster checkout by automatically filling in your saved shipping and billinginformation, andallows you to view all your past orders in one place.
Shipping & Delivery
This website currently only ships within the United States
We process and ship orders M-F, excluding holidays. Orders generally take 1-3 business days to ship, including orders marked for express delivery. During times of high volume, orders may take up to 4-5 business days to ship.
The estimated processing times will be displayed at checkout when you select your shipping method.
Once your order has shipped, you will receive a confirmation email with a tracking number and a link to track your package. You’ll get a notification and tracking number via email when a tracking number has been created. It may take a few hours for tracking to show updates after a label has been created, depending on the carrier.
You can also log in to your account at innsoleyewear.com, or click 'Order Status' in the top-right menu and enter your order number and email address.
Please allow 24–48 hours for the tracking link to show updates.
Please follow these steps:
- Confirm the tracking information shows 'Delivered'.
- Verify the shipping address on your order confirmation email.
- Check around the delivery location, including your mailbox and any discreet spots a carrier might leave a package.
- Ask other members of your household or a neighbor if they accepted the delivery.
- Wait 48 hours — in rare cases, packages may show as delivered up to 48 hours before actually arriving.
- If the package still hasn't arrived after 48 hours, please contact us.
- The investigation process may take up to three weeks.
Unfortunately, no.Online orders are fulfilledfromour fulfillment centers to ensure the fastest possible processing times.
Returns & Exchanges
We offer you the right to return your product within 30 days of receiving for a refund. Upon receipt of the returned product, we will verify that it is:
- In its original condition.
- Showing no signs of use.
Once we receive your return, please allow 5-10 business days for processing and handling.
Care & Maintenance
Before cleaning, check for any dirt, sand, or debris and gently blow it off first. Rinse with lukewarm tap water, then wipe with the microfiber cloth or cinch pouch included with your purchase using light to medium pressure. For stubborn stains, a small amount of dish soap can help, but make sure to rinse off all soap residue before drying.
Do not use paper products, abrasive materials, or glass cleaners, as these can damage the lens coating.
How to love your sunnies:
- Clean your sunglasses before storing them.
- Rinse with tap water immediately after swimming in a pool or the ocean.
- Periodically wipe away sweat and oil from the frame.
- Wash your cinch bag regularly to keep it clean and debris-free.
A few things to avoid:
- Store or leave sunglasses in high-heat environments (e.g., on your car dashboard).
- Place sunglasses face-down.
- Store with sharp or hard objects that could scratch the lenses or frame.
- Allow salt water or chlorine to sit on the lenses without rinsing — they can eat away at the coating.
- Use strong detergents or other chemicals.
Contact Us
You can reach us in the following ways:
- Click 'Contact Us' in the footer of our website, select the topic you need help with, and the best contact method for that topic will be displayed.
- Email us directly at: hello@innsoleyewear.com
Yes! We provide bulk discounts on a case-by-case basis.Feel free to reach out to us through our website — it never hurts to ask.